No products in the cart.
Phone: 866.305.8162
9:00 - 5:00 M-F CST
2885 Sanford Ave SW #43123
Grandville, MI 49418
Frequently Asked Questions
+
How long will it be before I receive my order?You should receive your order in 1-3 business days. Orders placed before 2pm CST, Monday-Friday ship the same day.
+
What shipping method do you use?We only ship via ground methods due to shipping restrictions by the United States Department of Transportation. It’s impossible for us to ship any other way.
+
Why do you only ship via UPS/FedEx/USPS Ground?We ship via UPS/FedEx/USPS Ground because it’s the only shipping method legally allowed for sparklers.
+
Can I expedite my shipping?No. Unfortunately, the United States Department of Transportation only allows sparklers to be shipped via ground shipping. But if you order by 2pm CST, Monday-Friday, we’ll ship your order the same day. All orders placed after 2pm CST will ship the following business day.
+
Can you ship sparklers to Hawaii, Alaska or Outside the United States?No, due to shipping regulations, we can only ship to the lower 48 states.
+
Do you ship to PO Boxes?No. We can’t ship to PO Boxes.
+
Is it OK to ship sparklers?Unlike other consumer fireworks, sparklers are classified as NOVELTIES by the federal government which means they can legally be shipped via ground methods.
+
How can I track my order?Once an order has shipped, we will send you an email with the tracking number. Just click on the link and it will take you to the UPS, FedEx, or USPS website, depending on who shipped your package.
You can also track your order in your order history. Just log into your account using your email address and password, then click on your order number in your order history to find your tracking number. If you click on the link, it will take you to the tracking information for your order.