Frequently Asked Questions
We ship everything via Fedex Ground because the US Department of Transportation only allows ground shipping for sparklers.
Here’s an estimated delivery map from Fedex. It shows how many days it takes packages to get delivered via Fedex Ground.
Question #1 – Is the product unused and undamaged (all 48 sparklers in the box are present, unused and undamaged)?
Question #2 – Is the packaging undamaged and in the same condition as you received it (unripped, untorn, undamaged, etc)?
Question #3 – Will you be sending back the products in their original shipping boxes?
Just fill out the form on this page with answers to those three questions and we’ll start processing your return immediately.