BrideEnvy.com customers get FAST, FREE SHIPPING on every order with NO order minimums!
If you’re not happy, thrilled, and overjoyed with your purchase for any reason, just contact us via LiveChat or call (866) 305-8162 for a 100% refund.
You have 365 DAYS TO RETURN* an item to us in its original condition.
*Returns must be unused, in the state you received them, and in the original packaging. Damaged or partially used merchandise may not qualify for a refund.
Easy Returns on BrideEnvy.com
Click “Live Chat” at the top of the page and a customer support agent will process your return in minutes. Items must be in their original packaging and condition.
Drop your box off at any authorized UPS or Fedex Shipping Center. Please DO NOT use a Fedex Drop Box! Make sure to cover or remove any old shipping labels and seal your box completely.
Click here to find a Fedex Shipping Center Near You
Once we receive your package, we’ll inspect it for damage, put it back on the shelves, and immediately issue a full refund.
Shipping & Delivery Questions
98% of orders are delivered in less than 4 business days.
This map shows the expected delivery days.
We only ship via ground methods due to shipping restrictions by the United States Department of Transportation. It’s impossible for us to ship any other way.
We ship via UPS/FedEx Ground because it’s the only shipping method legally allowed.
No. Unfortunately, the United States Department of Transportation only allows sparklers to be shipped via ground shipping. But if you order by 2pm CST, Monday-Friday, we’ll ship your sparklers the same day.
No, due to shipping regulations, we can only ship to the lower 48 states.
No. We can’t ship to PO Boxes.
Unlike other consumer fireworks, sparklers are classified as NOVELTIES by the federal government which means they can legally be shipped via ground methods.
Once an order has shipped out, we will send you an email with the tracking number. Just click on the link and it will take you to the UPS, FedEx, or USPS website, depending on who shipped your package.
You can also track your order in your order history. Just log into your account using your email address and password, then click on your order number in your order history to find your tracking number. If you click on the link, it will take you to the tracking information for your order.