Shipping & Returns

BRIDE ENVY CUSTOMERS ENJOY FAST & FREE SHIPPING WITH UNRIVALED CUSTOMER SERVICE!

Fast & Free

Shipping via UPS Ground
BrideEnvy.com customers get FAST, FREE SHIPPING on every order with NO order minimums!

If you’re not happy, thrilled, and overjoyed with your purchase for any reason, just contact us for a 100% refund.

You have 365 DAYS TO RETURN* an item in its original condition.

*Returns must be unused, in the state you received them, and in the original packaging. Damaged or partially used merchandise may not qualify for a refund.

EASY RETURNS ON BRIDEENVY.COM

Step 1

Contact us via LiveChat, phone, or by filling out the form on this page and a customer support agent will process your return in minutes. Items must be in their original packaging and condition.

Step 2

Drop your box off at any authorized UPS or Fedex Shipping Center. Please DO NOT use a Fedex Drop Box!  Make sure to cover or remove any old shipping labels and seal your box completely.

Click here to find a Fedex Shipping Center Near You

Step 3

Once we receive your package, we’ll inspect it for damage, put it back on the shelves, and immediately issue a full refund.

Our full shipping & returns policy, including all the legalese, can be found on our Terms of Service page.

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